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Emergency Towing

Safe vehicle transport when driving is no longer practical or safe.

When you need it

Engine or transmission failure, collision damage, electrical faults that cannot be resolved roadside, severe tyre or suspension damage, or any condition where continuing to drive may create a safety risk or cause further damage.

What we do

  • Checking the vehicle and the incident before we send a truck
  • Matching the truck to your vehicle, its condition and how easy it is to reach
  • Pickup, and delivery to a destination you have approved
  • A record that the job was completed

What to tell us

  • Exact location or nearby landmark
  • Vehicle type and approximate size/weight class
  • Whether the vehicle can roll, steer and brake
  • Preferred destination
  • Any unusual access, collision or safety condition

Stay safe

The recovery method and equipment should match the vehicle class, condition and roadside environment. Do not remain in an unsafe traffic lane while waiting when a safer position is available.

For businesses

Available for individual motorists, fleets, company accounts and recovery arranged through insurers.

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